CRM system synchronized with Accounting HR and Payroll management process. A system that will help to completely manage your Marketing system with options like,
Enquiry & Follow-up.
Reminders and Escalations of inactive process.
E-mail based and/or SMS based follow-up and relation management.
Schedule management of every stake holders like Therapists, CRE, Accounts, HR & Admin etc.
Information sharing with the customers with options to keep relations live and long lasting.
Time allocation, room allocation. staff / team allocation , therapy and schedule booking etc.
Invoicing, payment schedule management and follow-up options.
Tracking of sales process based on therapists, customers, date, overdue etc.
A mobile based information sharing and Customer Management system to communicate with them freely and easily.
A document management system that will help to record and archive every piece of information of a customer, staff and student.
A self-service system that will function for requests, approval and tracking of process and documents in the organization.
Ensures your sales, marketing and customer service resources are being used to the maximum effect.
Reduces your cost-of-sale and IT infrastructure.
Reduces the cost of your marketing leads.
Ensures you meet customer service level agreements.
Minimizes administration costs.
Protects and grows your revenues.
Ensures that your investments are all aligned to revenue development.
Enables you to pinpoint underlying issues and take corrective action accordingly.
Reduces the potential for customer attrition.
Enables you to leverage further revenue opportunities within your current customer base.
Empowers your staff to provide exceptional service to the customers.
Reduces your opportunity cost.
Boosts productivity and enables staff to accomplish more in their working day.
Maximizes customer communications and interactions through integrated social media channels, SMS and email.