Ready To Go Software

Macro Scenario

CRM system synchronized with Accounting HR and Payroll management process. A system that will help to completely manage your Marketing system with options like,

  • Enquiry & Follow-up.
  • Reminders and Escalations of inactive process.
  • E-mail based and/or SMS based follow-up and relation management.
  • Schedule management of every stake holders like Therapists, CRE, Accounts, HR & Admin etc.
  • Information sharing with the customers with options to keep relations live and long lasting.
  • Time allocation, room allocation. staff / team allocation , therapy and schedule booking etc.
  • Invoicing, payment schedule management and follow-up options.
  • Tracking of sales process based on therapists, customers, date, overdue etc.
  • A mobile based information sharing and Customer Management system to communicate with them freely and easily. 
  • A document management system that will help to record and archive every piece of information of a customer, staff and student. 
  • A self-service system that will function for requests, approval and tracking of process and documents in the organization. 
  • Ensures your sales, marketing and customer service resources are being used to the maximum effect.
  • Reduces your cost-of-sale and IT infrastructure.
  • Reduces the cost of your marketing leads.
  • Ensures you meet customer service level agreements.
  • Minimizes administration costs.
  • Protects and grows your revenues.
  • Ensures that your investments are all aligned to revenue development.
  • Enables you to pinpoint underlying issues and take corrective action accordingly.
  • Reduces the potential for customer attrition.
  • Enables you to leverage further revenue opportunities within your current customer base.
  • Empowers your staff to provide exceptional service to the customers.
  • Reduces your opportunity cost.
  • Boosts productivity and enables staff to accomplish more in their working day.
  • Maximizes customer communications and interactions through integrated social media channels, SMS and email.

 

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