Services & Support

Server Support & Maintenance

We know the value of Server; it’s the heart of operation, that’s why we have the best qualified Server professionals who are trained from the top-level manufacturers such as from DELL and HP. Our server administrators are trained in identifying your business and support requirements with the most cost effective – best performance option.

Sutton IT server Administration includes:

  • • Rack
  • • Raid
  • • Server OS (Windows / Linux)
  • • Domain (Active Directory)
  • • Domain Name System (DNS)
  • • Dynamic Host Configuration Protocol (DHCP)
  • • Network authentication
  • • Network shares
  • • Network resources
  • • Data Server
  • • Exchange Server / Email server
  • • Database server
  • • Specialized proprietary services
  • • Industry-specific server-based applications
  • • Security, Firewall
  • • Backup (Scheduled and Run time)
  • • Business continuity
  • • All aspects of server software.

 

 

Our periodic Server Maintenance includes:

  • • Check disk space usage
  • • Check event logs for System, Application, Security, DNS, and other errors
  • • Clean the temp files
  • • Antivirus and Anti-Spyware software – ensure that it’s automatically updating
  • • Check security configuration and alerts
  • • Check the server environment like climate control, dust, fan noise etc.
  • • Check the windows and other supporting live updates and protection
  • • Check Local / daily backup and destination strength
  • • Check that all scheduled tasks are running correctlys
  • • Check daily web based backup
  • • Check weekly imaging of entire hard drive
  • • Check that user's local data are being backed up daily
  • • Check other installed services and application
  • • Check surge protectors and UPS systems

 

Proactive Server Support

Our aim is always to prevent downtime of server or its supporting components / services by continues monitoring, proactive maintenance and periodic health check. Our tools give us the ability to monitor event logs, keep track of real-time alerts if the server reports an issue. Problems are resolved remotely and quickly, and if required, a Sutton IT Server technician will be dispatched as soon as possible.

 

Custom solutions to fill any need

Whatever the circumstances such as expanding, or you feel that your IT infrastructure is lacking for your current / future requirements; Sutton IT can evaluate your current environment and come up with the best solution for your organization. By having partnerships with various hardware and software vendors, Sutton IT can provide the best solutions to meet your business IT requirements.

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