A comprehensive BI tool that helps business organizations to facilitate the following
For Customers
Know about the company
Products and Services: Get alerts on new product launch, photos or videos and events. (An extended and dynamic usage of notice board ) . the area what we need to improve is about the notification service
Communicate :Send and receive messages to the organization. The admin must have provisions to categorize, group users and allot and permit such user listed in the message box upon his wish.
Lodge a complaint or shoot a suggestion. ‘Complaint BOX’. This must be send to the admin / allocated user (users/user type who is allocated by admin from the control panel to receive complaints) as a message and also get an automated reply with a reference code (this can be company ID + message ID ) this reference code shall be also send to the admin users who receive the complaint.
Downloads like brochures, product write-up, or any files, website URL etc. (User the term Quick Link instead of plans and homeworks).
Locate service centers, branches etc. (in case there is only one listing in this module , we need to bie-pass the listing page and route directly to the inner page. (Under Locate Us)
Quick Call to get quick support. (Under communicate)
Most important use our new notification box under discussion. The notification box must have a thumbnail + text area as shown below. This box can have a close button / swipe and clear option for getting a dynamic effect.
For Employees
Exchange documents (message box)
Cloud-file sharing.(message box)
Load leads and record schedules and appointments (good if they can trigger the API /service file of our CRM with auto login into that particular page) (Not in phase 1)
Internal messaging (message box)
E-brochure for demonstration and references. (triggering url from digital resources) list under Quick Link.
Get any reports that is relating to his organization. (Not in phase 1)
View customer records. (list under Quick Link)
**All the features that is available in the customer area.
Notifications and reminders. Reminder from the calendar based on its due. Next 2 entries of the calendar (i.e if it is 1st of October next two entries from today ) can be posted in the notification box (as last listing , i.e down to all priority notifications)Admin /Control Panel features.
Create and manage users, category and groups.
Allocate message and other permissions.
Manage all our control panel features.
Post calendar entry from front end to get it alerted to all users.
